No products in the cart.
What you want to know
- Customers who’ve obtained the Kindle Colorsoft report an odd yellowish bar on the backside of the e-readers’ show.
- Because of this, Amazon has reportedly suspended all Kindle Colorsoft shipments, leaving shoppers to attend as much as “per week or extra.”
- Amazon has said it’s engaged on a software program repair for this problem, however the firm has not stated when this might arrive.
Amazon launched a number of up to date Kindles in mid-October and amongst them is its first full-color e-reader, which has hit a snag.
Over the weekend, Amazon reportedly knowledgeable clients who bought the Kindle Colorsoft that its supply could be suspended. In line with GoodEReader, the corporate is delaying all shipments of its coloration e-reader by “per week or extra.” The publication states Amazon’s Kindle Colorsoft encountered an issue with its show that brought about a “yellowish bar” to seem on the backside of its show.
Amazon is just now changing into conscious of the issue after customers took to its product web page to depart a number of destructive opinions. One user’s review claims that the yellowish bar takes up “5-10%” of the underside of their show. The pattern continued as a number of extra opinions introduced up the unusual yellow stripe as customers bombarded the Colorsoft e-reader’s web page.
Amazon confirmed its current actions to The Verge. The corporate’s spokesperson, Jill Tornifoglio said, “we’re conscious of a small variety of experiences from clients who see a yellow band alongside the underside of the show. We take the standard of our merchandise severely and are wanting into it. If clients discover this on their system, they’ll attain out to our customer support group.”
Moreover, Darkish mode was initially listed as one of many e-reader’s options; nevertheless, Amazon has included a note on the product’s web page stating it isn’t working. Amazon shifts customers’ consideration to the system’s “Web page Tender” function, which acts equally to darkish mode.
There is not any phrase about Darkish Mode, however GoodEReader states Amazon knowledgeable customers that the system might arrive anyplace from November 9 to the 18 within the U.S. These within the U.Ok. are stated to obtain it round November 26. The problem with the Colorsoft’s show appears widespread, however Amazon informed customers that it is engaged on a patch to unravel the issue, indicating it might be a software program problem.
Amazon launched the Kindle Colorsoft on October 16 alongside the brand new Kindle Scribe, Paperwhite, and base mannequin. The Colorsoft is its first full-color e-reader rocking a 7-inch show and a customized coating to boost its visuals. Amazon said in a press launch that the Colorsoft options two modes: “customary” and “vibrant” colours to enhance its expertise.
Other than 32GB of storage, the Kindle Colorsoft obtained note-taking options like textual content highlighting, a zoom perform for photos, and extra. Per the corporate’s submit, the system began transport on October 30. Nevertheless, in gentle of current occasions, Amazon has suspended all Kindle Colorsoft shipments till it could actually work out an answer.
Whereas we’re probably ready on a software program replace, Amazon has not stated when customers can anticipate this to rollout.
